Warm Works - Warmer Homes Initiative
(2015 to 2022)

This contract is a Government Initiative that involves the installation of gas central heating, LPG, oil, ASHP and boiler replacements within homes to provide the occupants with a more efficient means of heating their home.
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The contract is set out for the duration of 7 years and involves installations in 1000 to 1200 homes per year.  BRB are responsible for the overall management of the contract, which involves the organisation of surveys, planning, quality control and direct client liaison.

Contract Key KPI Trends to Date

  • Right 1st time:  99%
  • Customer Satisfied or very satisfied:  98%

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